The most common problems with video can be solved in a couple of steps. For the best video experience, we highly recommend you do the following before starting your presentation video:

  • Test your camera and mic

  • Use an updated browser, preferably Chrome

  • Check that your browser has access to your camera and/or mic

  • Connect to a stable network, preferably through an Ethernet cable, especially if you are using an older device

  • Use headphones or a headset to prevent background noise and audio feedback

You can run a test at to diagnose any problems before you get started.